Pooches and Pets Care Services - Colchester, Essex

Pooches and Pets Care Services, Colchester, Essex. Dog Walking & Dog, Cat Sitting and Pet Care Services.

l Pooches and Pets Care Services, Colchester, Essex. Dog Walking & Dog, Cat Sitting and Pet Care Services.

Call Stacey: 07909 817113 or email stacey@poochesandpetscareservices.co.uk

Privacy Notice

Protecting Your Privacy

To support upcoming changes on 25th May in European data law, known as GDPR, I have updated my Privacy Policy.

My new policy provides clear information on how I handle, store and protect your personal data.

Your right to withdraw consent

Whenever you have given me your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent, however I will still be required to hold your information for 5 years if you have used my services and I have invoiced you.

Consent

In specific situations, I can collect and process your data with your consent.

When collecting your personal data, I will always make clear to you which data is necessary in connection with a particular service.

Contractual obligations

In certain circumstances, I will need your personal data to comply with my contractual obligations to provide a service.

Legal compliance

If the law requires me to, I may need to collect and process your data.

Legitimate interest

In specific situations, I require your data to pursue legitimate interests in a way which might reasonably be expected, as part of running my business and which does not materially impact your rights, freedom or interests.

Your right to withdraw consent

Whenever you have given me your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent, however I will still be required to hold your information under contractual obligations if you have used my services and I have invoiced you. This information will be held for five years.

What sort of personal data do I collect?

-If you request a quotation, I will process contact information and details of the service to be provided.

-If you request a service from Pooches and Pets Care Services, I will require only information and personal data, detailed on my registration form relevant to providing the requested service.

-Your social media user name, if you interact with me through those channels, to help me respond to your comments, questions or feedback.

How your data is stored?

I know how much data security matters to all of my customers. With this in mind I will treat your data with the utmost care and take all appropriate steps to protect it.

Access to your personal data is password protected when held in cloud-based software or secured in a locked cabinet.

The systems used for processing and storing your data are always password protected.

Any keys used to access properties are labelled in a coded manner without any personal information.

Your telephone number is stored on my phone by first name and dog name only, so is not easily recognisable.

How long will I keep your personal data?

Whenever I collect or process your personal data, I will only keep it for as long as is necessary for the purpose for which it was collected.

At the end of that retention period, your data will either be deleted completely or anonymised, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.

Client information is never shared.

Third party websites:

Please note, links from third party websites to my website (ie Facebook and other directories) may store your data.

As a third party data controller, I have no control over how they use your data.

They will have Privacy Policies of their own.

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